IE Digital works with charity, health and education clients up and down the UK, as well as internationally. Sometimes we work for large charities and universities that are household names, and sometimes we help small health and social care providers, colleges, or startups with big ambitions. If you’re a values-driven organisation with a challenge, then we’d love to add you to our list of clients!
We're proud to work with...
Born from the merger of two Bowel Research charities – Bowel Disease Research Foundation and Bowel & Cancer Research – Bowel Research UK is committed to radically changing the outlook for people living with bowel disease, through vital patient-centred research.
IE worked with the charity throughout the process of stakeholder research, renaming and rebranding. The result is a bigger, stronger, united brand identity dedicated to ending bowel cancer and bowel disease. A new WordPress site provides a home for funding applications, donations, and information on bowel cancer and bowel disease.
IE Brand has helped us to navigate the landscape of rebranding our charity. What has impressed me most is the continuity of care. From the bidding process to the reality of working with IE, there is absolutely no difference – IE make us feel like we are their top priority client. They are clearly very knowledgeable and skilful, and this comes through at every stage. They are undoubtedly bringing out the best in our charity and involving us at every step. They have helped us to negotiate some challenging internal conversations, providing support and options at every turn.Kathryn Pretzel-Shiels
Board Member & Chair of Fundraising & Communications Committee
Resuscitation Council UK is working towards a day when everyone in society has the skills they need to save a life.
IE Digital rebranded the charity to become more public-facing and built a user-friendly new Drupal 8 website, to provide an intuitive user experience for healthcare professionals and the public alike.
Working in partnership with IE, we’ve been able to develop a new brand and website which really capture the ‘look and feel’ of who we want to be as an organisation. Visually, it looks great. The tone is welcoming and accessible, while maintaining the understated authority and clinical credibility which remain key to our reputation.James Cant
An aged and clunky website has been replaced by one which is intuitive, user-friendly and accessible. IE has played a key role in driving our digital transformation, increasing our ability to engage and influence expert and public audiences alike.
We rebranded the Royal Academy of Engineering in 2020 with a new tone of voice, brand messaging, and a modern, intriguing new visual identity and logo design.
We're now working on a new website for the Academy, with an improved user experience. Coming soon.
IE provided invaluable support... I was impressed by how quickly they were able to grapple with and unpick our complexity, and understand the needs of our many different stakeholder groups. They were collaborative, not afraid to challenge, and eminently professional throughout. Highly recommended!Jo Trigg
Director, Communications and Engagement, Royal Academy of Engineering
Young Lives vs Cancer (formerly CLIC Sargent) is the UK’s leading cancer charity for children, young people and their families.
We came to IE with a complex brief for our online community. IE focused on the essential principles, actualising this into an intuitive website that will help Young Lives vs Cancer build a vibrant space for 16 to 24-year-olds, who have, or have had cancer.Helen Thomas-Fox
Senior Digital Manager, Young Lives vs Cancer
IE has worked with the British Psychological Society on a number of campaigns and top-level consultancy projects. These include a comprehensive brand and digital audit, and a range of consultancy and campaign projects to explore the Society's membership offerings, as well building an online tool to help BPS members to navigate specialist member networks.
University of Southampton is a Russell Group University, ranked 8th in the UK for research intensity by the Research Excellence Framework. We worked with their audiology department, the Auditory Implant Service (AIS) to create CHOICE, a world-first application for the support and management of cochlear implant users.
There are more than 17,000 people using cochlear implants in the UK, and this number is rapidly growing. CHOICE allows patients to take care of their hearing health at home, reducing the need for regular in-person appointments at their cochlear implant centre, which could be hours away. Based on extensive research by the AIS team, IE Digital turned the CHOICE remote care service into an app, helping to deliver more accessible and equitable care, and more empowered and confident patients.
We also worked with the University of Southampton as part of the Southern Universities Network (SUN), to create the UniExplorer web app.
It has been a pleasure to work with IE Digital and I have learned a tremendous amount. I first made contact with IE at the UK Health Show. I was impressed with their excitement about the project and we took it from there! IE’s experience with health care sealed the deal for me.Helen Cullington
The road to move an app from an idea to a tool used in the NHS has been challenging and exhilarating. IE have incorporated some of their ideas and have always listened to our ideas and thoughts … without bombarding us with tech speak. IE have been fully committed to the user experience and have always kept their sights on the ultimate end user: the NHS patient.
Clinical Scientist at the University of Southampton Auditory Implant Service and Project Lead
Christian Unions are student-led mission teams that operate at the heart of university and college campuses – students reaching students with the good news of Jesus. UCCF: The Christian Unions supports student leaders in this work.
Having refreshed the charity's visual identity and logo, IE supported the in-house development of a new website. We delivered digital consultancy and created the overall user experience and user interface design for the site. We also developed an integrated, digital-first campaign to help UCCF reach out to their audiences in new ways, including their first social media advertising across Facebook and TikTok.
Read the full case study on how we rebranded UCCF and created the campaign.
Previously, we rebranded the Career Development Centre at University College Dublin, and designed and developed a new website for the renamed Careers Network. IE Digital carried out consultancy and stakeholder workshops to define site objectives, map the user journeys, and plan the information architecture etc., designing the end-to-end user experience and front end user interface, which was then implemented in the university’s Terminal 4 CMS. Read more about the UCD Careers Network website.
Having done all the strategic ground work in house to transform the Careers Network, we turned to IE to bring it all to life through our brand. They did a fantastic job of engaging and exciting the whole team and reminding us how great we are at what we do! They understood us, and exposed the value we deliver to our key audiences in an engaging and accessible way.David Foster
"The new website guides students through the actions they can take and the help they need. We love the vibrant new visual identity, and the brand guidelines, templates and collateral have made the roll-out easy.
Director, UCD Careers Network
IE has worked extensively with the NHS and has a wealth of experience in the health sector.
We created the new brand for University Hospitals Sussex NHS Foundation Trust, following the merger of two trusts.
For NHS Brighton and Hove CCG we delivered a sector-leading, CMS driven web solution to provide an effective communications tool for both CCG members and patients/external stakeholders. Social media is built into the fabric of the highly searchable site and users are encouraged to rate and comment on resources.
IE's other projects have included websites for Birmingham and Solihull NHS Care Trust, NHS West Midlands (WMQI and WMQRS), Heart of England NHS Foundation Trust; an intranet for Buckinghamshire Healthcare NHS Trust; Moodometer app for 2gether NHS Foundation Trust; and the website and brand for The Strategy Unit, part of NHS Midlands & Lancashire CSU.
IE has again created a really vibrant, attractive, user friendly, engaging web presence... a pleasure to work with... not just creatively and technically excellent but thoroughly professional and well planned.Steve Cribb
Clinical Commissioning Champion, Brighton & Hove CCG
Public Health England (PHE) is an executive agency of the Department of Health, which exists to protect and improve the nation's health and wellbeing, and reduce health inequalities.
IE has distinguished itself from other G-Cloud suppliers through their positive, pragmatic approach. Their multi-disciplinary team embraced the challenge of a complex, strategically significant digital service project with multiple stakeholders, users and audiences.Diarmaid Crean
Deputy Director, Digital
Sexual health charity FPA needed a distinctive brand and a mobile-friendly website for its new campaign. IE Digital brought the campaign brand to life online, and created a user-friendly contraception comparison tool, to help people make informed decisions about fun, safe sex.
We needed an agency to help us develop a sex-positive, digital-first new brand to get health information to the public. At the pitch, IE impressed us with their expertise, agile approach to digital and enthusiasm for the project.Bekki Burbidge
For the website, IE's digital consultants helped us to define the key user personas and their journeys. The content is clearly presented and easy to navigate, while the contraception comparison feature is a useful tool to help people make informed decisions about what’s right for them.
We enjoyed working with the IE team and we're really delighted with the end result.
Deputy Chief Executive, FPA
Read Easy UK is a national charity that recruits, trains and supports volunteer reading coaches. These coaches give one-to-one tuition to adults who struggle with reading – a hidden problem affecting millions of people.
Read Easy was about to gain a significant PR boost, thanks to a charity appeal with Richard Madeley on BBC Radio 4. To capitalise on this, the charity needed a top-notch, accessible website to support its goals to increase donations and recruit volunteers.
With the launch date set and a massive uptick in web traffic expected in the short term, testing and resilience were crucial.
I am so proud of our new website, it looks absolutely fantastic! I’m overwhelmed by what everyone has achieved between them – both at IE Digital and the Read Easy team too. IE immediately understood our mission as a charity, and the significance of the Radio 4 appeal for us. They listened to what we needed and went above and beyond, taking every possible precaution to ensure a successful launch. Thank you so much to everyone involved. I couldn’t be more pleased!Ginny Williams-Ellis
Chief Executive, Read Easy UK
With campuses in the UK, China and Malaysia, the University of Nottingham is a truly global institution, providing innovative and engaging education and producing world-leading research. It was the first British university to establish a campus in Malaysia, in 2000, and the first foreign university to open a campus in China, in 2004.
IE worked with the international recruitment team at the University of Nottingham to improve its online international student recruitment. We carried out quantitative and qualitative research into user needs – interviewing both international students and agents – and mined their Google Analytics data for insight. This led to the definition of user personas, and user journeys being recorded, re-shaped and iteratively optimised. IE's consultancy informed the work of Nottingham's in-house development team, who handled all information architecture and build changes. We also provided user experience and creative design assets, generated within the strict confines of their CMS.
More recently we worked with the University of Nottingham again on the AgriFood Training Partnership website and brand.
IE led us through a clear, streamlined process to enable all stakeholders to develop and adhere to success criteria, with clear outputs to help support buy-in.International Recruitment Team
Young Enterprise (YE) is the UK’s leading enterprise and financial education charity, reaching over 315,000 young people every year. They make the connection between school and the world of work by helping young people to build key skills. They merged with financial education charity pfeg (now Young Money) in 2014, continuing to operate two separate websites, before appointing IE Digital – a long-standing partner of both charities – to bring the two together.
IE Digital developed a single, intuitive new website that would be more efficient for staff to maintain through a single CMS. It needed to feature improved user journeys for their key audiences of teachers/careers advisors (primary and secondary schools, colleges, universities etc.) and investors (e.g. corporates, major donors, trusts and ambassadors). Additional users to consider ranged from YE alumni and volunteers, to the media and Government stakeholders.
Built in WordPress, the highly flexible site is based around a module-builder style functionality, to allow YE to create a wide variety of pages, while keeping everything consistently on brand. We followed a highly collaborative design process to take into account the specific needs of the client. The site integrates with ProgressCRM to facilitate subscriber-only access to lesson plans and CPD training materials for educators. Meanwhile, we introduced clearer calls to action and an intuitive donation path for investors, to improve conversion rates.
The result is a modern, vibrant site to communicate the charity’s mission, work, overall impact, and individual success stories.
The Midlands Decision Support Network brings together 12 decision support units across the Midlands region to share experiences, exchange great practice and improve outcomes. The network is run by the NHS Midlands and Lancashire Commissioning Support Unit, for whom IE had already created The Strategy Unit and Digital Innovation Unit brands.
The Midlands Decision Support Network asked IE to create their new brand and WordPress website. The visual identity includes a set of circular graphics, typically shown in threes, and a vibrant colour palette of lime green, charcoal, electric blue and putty. The graphics represent networks and data coming together – logically and systematically – through applied intelligence and decision making.